1. How much is the delivery cost?
We offer FREE shipping to Australia for order over AUD15. For New Zealand, shipping charge will be calculated based on the weight of the order.
EXPRESS post is only available for items that are In Stock. For details, please email firstname.lastname@example.org
2. How long will the delivery take?
Items in stock: Dispatch within 2 to 3 business days from Sydney.
Other items: Deliver in around 15 to 20 business days
Orders to NZ will be sent from our Hong Kong Head Office, as it's faster than sending from Sydney. Estimated delivery time is around 14 to 20 days
3. Do you deliver overseas?
www.jekca.com.au only handles all the deliveries within Australia and New Zealand. For other locations, please contact email@example.com or visit www.jekca.com
4. Can you deliver to a PO Box?
5. My order hasn't arrived, what now?
If your order hasn't arrived, please contact Customer Support at firstname.lastname@example.org, and we will look into it for you.
6. Do you offer click and collect service?
No, but we provide free delivery service to your hands!.
7. Can I order from overseas and have the product delivered to an address in Australia?
Yes, you can order products from overseas at www.jekca.com.au